Over 95 years of membership speaks for itself. Here is what NARFA members across the automotive, transportation, and fleet industries have to say.

“Decades of savings, safety, and claims support.”
I am proud to say that my family’s business, Super Shine Auto Wash, were Founding Members of NARFA’s Automotive Industries Compensation Corporation (AICC) at inception in 1995. My father, Mike Gardner
I feel strongly that the AICC is a leader in the industry, with consistently strong group performance, safety culture, and excellent resources, training, and education for members. As a business in the car washing industry, we have unique needs and exposure, and the AICC loss control team not only was present for safety training and meetings, but the resources and regular communications helps us keep us updated with best safety practices and industry trends. In the event of a claim, the AICC team is all over it immediately, with a proactive approach to claims resolution in real-time with complete transparency.
Year after year, we have saved money on premium, and had peace of mind that the AICC team was behind us and are proud to be a part of this excellent organization.
~Mike Gardner Jr., Super Shine Auto Wash

“20+ years of trusted employee benefits and coverage.”
Our family has been in the automotive industry for decades, and for much of that time, now more than 20 years, we have trusted NARFA to provide us with the service and support we need so we can run our business knowing that we are getting the best programs for our employees
~Chad Walier, Walier Chevrolet

“One of the best business decisions we’ve made.”
Joining the NARFA AICC Workers Compensation Program in 2007 was one of the best decisions for Wareham Ford. Their nationally recognized safety program, competitive pricing, and proactive claims management have proven invaluable. With their support, we’ve kept our employees safe, minimized
~Craig Barrett, Wareham Ford

“Unmatched support when businesses needed it most.”
NARFA has been an instrumental resource through many years of business. Everyone there is willing to go above and beyond, what is expected from an association. This has really showed throughout the pandemic. When everyone was losing 60% or more of their business, stressed out and figuring how to move on, NARFA stepped up and worked harder to immediately respond with resources beyond what is available in ANY industry.
I have received information faster than banks, financial advisors, insurance companies, and Internet based outlets. I was able to have the best understanding of everything from the financial industry to the current legislation being changed HOURLY. NARFA helped with everything from Employee assistance, insurance needs, to financial news, and foresight to the future. Also Its great to see NARFA employees’ families involved as it shows that NARFA employees are not just working for the Association, they have truly made it a way of life.
I was once told, “In order be in the 1%, you must do what 99% are not willing to do.” NARFA has the tools and power to accomplish this for all of us, they truly are in the 1% and willing to help all of us get there as well! I have never had a company work for me like they have in my 22 years in this industry.
~Matt Kranz, Longmeadow Garage

“Competitive premiums backed by industry expertise.”
When looking for a premium workers compensation carrier with competitive rates and services AICC through its sponsor NARFA overdelivers. Quirk Auto Dealers has been an active member of AICC together with NARFA 15 out of the 27 years that AICC has been providing a state profitable market for the
As one of AICC’s largest members Quirk can attest to their competitive workers compensation premiums, returns in dividends, proactive claims management that has controlled our costs all combined with a dedicated team of claims and nurse case managers who are familiar with the automotive industry. They value their members and have always delivered industry specific safety services. Quirk is proud to be a member of this organization.
~Sarah Foster, Quirk Auto Dealers
“Over $450,000 in dividends and exceptional service.”
We joined the AICC in 2006. From the very first year we saved over 20% our renewal premium, plus we qualified for a dividend on our premium based upon how well the plan had performed the prior year. We have received over $450,000 in dividend over the past 15 years.
Over the past 15 years we have periodically entertained competitive quotes from other non-captive insurance companies. Time and time
The AICC also has a dedicated Loss Control Manager, who regularly physically inspects the facilities and review specific opportunities to improve or mitigate potential losses. They work hard to help keep the safety culture in the forefront of all of our employees’ minds, helping to keep our experience modification low, and ultimately saving us premium dollars each year. The Loss Control Manager is also available for questions and help addressing safety related issues outside of the regular audit visits.
The AICC has also taken advantage of its sponsoring organization, NARFA, and providing access for all our employees and their families, to an Employee Assistance Program. Something that has been especially welcomed during the past year of dealing with COVID-19 related issues.
We greatly value our partnership with the AICC and its sponsoring organization NARFA. The premium is quite competitive, and the value-added services are head and shoulders above any other I have seen.
~Jim Condon, Wagner Automotive Group

“Employee safety and fast claims resolution drive real value.”
We have been with AICC since 2003, and I thought you and your team would like to know why! As we are all
Of course money is important, there are up-front rate deviations and there are dividends! I estimate that to date, we have or will receive over $33,000 in dividends. Yes this is important, but not as important as having a safe work environment and getting the employee back to work quickly as humanly possible. This is where the true value lies. At least for me and it should be for anyone that really thinks about it.
Our family looks forward to the next 18 years and beyond with NARFA and the AICC.
~Bill Johnson, The Johnson Groups

“21+ years of outstanding service and support.”
We appreciate the outstanding service and attention to any issues NARFA has provided to Walier Chevrolet for over 21 years. They review our current program each year and then meet with our employees to explain in detail what their benefits provide. NARFA really cares!
~Joseph C. Walier, Walier Chevrolet

“A transformative partner for business growth.”
As both the owner of North Point Outdoors and a NARFA Board Member, I can confidently say that our nearly 10-year partnership has been transformative. From comprehensive health plans to seamless administrative support,
~Andrew P., North Point Outdoors

“Responsive support that makes HR easier.”
The NARFA support team is truly wonderful! Working with them is one of the best benefits of working with NARFA. A live person answers the phone – and we always get the answers we need for our employee benefit programs. This helps to free up our HR manager so that he can handle time-critical problems.
~Philip R. LaRou Jr., Portsmouth Ford-Lincoln, Inc., Portsmouth KIA and Wiscasset Ford, Inc.
“Lower costs, funded HSAs, and 100% participation.”
Through our trade organization, the Motor Transport Association of Connecticut, we reached out to NARFA when we’d finally had enough with exorbitant increases for less coverage. Making the switch to NARFA’s medical plan with Health Savings Accounts allowed us to help fund our employees’ deductible amounts, lower employee costs,
