I am proud to say that my family’s business, Super Shine Auto Wash, were Founding Members of NARFA’s Automotive Industries Compensation Corporation (AICC) at inception in 1995. My father, Mike Gardner Sr. was also a past Board President, and we are proud to have such long term commitment and success with this group. [...]
I feel strongly that the AICC is a leader in the industry, with consistently strong group performance, safety culture, and excellent resources, training, and education for members. As a business in the car washing industry, we have unique needs and exposure, and the AICC loss control team not only was present for safety training and meetings, but the resources and regular communications helps us keep us updated with best safety practices and industry trends. In the event of a claim, the AICC team is all over it immediately, with a proactive approach to claims resolution in real-time with complete transparency.
Year after year, we have saved money on premium, and had peace of mind that the AICC team was behind us and are proud to be a part of this excellent organization.
Mike Gardner Jr., Super Shine Auto Wash
NARFA has been an instrumental resource through many years of business. Everyone there is willing to go above and beyond, what is expected from an association. This has really showed throughout the pandemic. When everyone was losing 60% or more of their business, stressed out and figuring how to move on, NARFA stepped up and worked harder to immediately respond with resources beyond what is available in ANY industry. [...]
I have received information faster than banks, financial advisors, insurance companies, and Internet based outlets. I was able to have the best understanding of everything from the financial industry to the current legislation being changed HOURLY. NARFA helped with everything from Employee assistance, insurance needs, to financial news, and foresight to the future. Also Its great to see NARFA employees’ families involved as it shows that NARFA employees are not just working for the Association, they have truly made it a way of life.
I was once told, “In order be in the 1%, you must do what 99% are not willing to do.” NARFA has the tools and power to accomplish this for all of us, they truly are in the 1% and willing to help all of us get there as well! I have never had a company work for me like they have in my 22 years in this industry.
Matt Kranz, Longmeadow Garage
When looking for a premium workers compensation carrier with competitive rates and services AICC through its sponsor NARFA overdelivers. Quirk Auto Dealers has been an active member of AICC together with NARFA 15 out of the 27 years that AICC has been providing a state profitable market for the workers compensation needs of the automotive industry. [...]
As one of AICC’s largest members Quirk can attest to their competitive workers compensation premiums, returns in dividends, proactive claims management that has controlled our costs all combined with a dedicated team of claims and nurse case managers who are familiar with the automotive industry. They value their members and have always delivered industry specific safety services. Quirk is proud to be a member of this organization.
Sarah Foster, Quirk Auto Dealers
We have been with AICC since 2003, and I thought you and your team would like to know why! As we are all aware workers comp rates are set by the Commonwealth of Massachusetts, so policies as it relates to cost are basically the same. There may be a discount deviation between rates thus lowering the yearly upfront costs and that is it. [...]
What we have found with AICC, and its sponsoring organization NARFA, is more valuable than upfront savings on a policy. The team at AICC, NARFA and FutureComp have our employees best interests as the basis for decisions and policies. This starts at the inception of the policy with an inspection of the facilities for safety hazards. One must remember an incident that does not happen will save you more money than any savings on the front end of a policy. As they say, bad things happen to good people and if there is an incident the AICC team has always worked with us to get the employee back to work and settle the claim as quickly as possible. Our phone calls were returned quickly and we were kept informed of the progress on the claim. This NEVER happened with any other provider I have had in the previous 22 years of having workers comp insurance.
Of course money is important, there are up-front rate deviations and there are dividends! I estimate that to date, we have or will receive over $33,000 in dividends. Yes this is important, but not as important as having a safe work environment and getting the employee back to work quickly as humanly possible. This is where the true value lies. At least for me and it should be for anyone that really thinks about it.
Our family looks forward to the next 18 years and beyond with NARFA and the AICC.
Bill Johnson, The Johnson Groups
NARFA has been a partner with Motor Supply for many years. The level of service is second to none. NARFA’s service exceeds all expectations.
Bob York, Graffmans, Inc./Motor Supply
We appreciate the outstanding service and attention to any issues NARFA has provided to Walier Chevrolet for over 21 years. They review our current program each year and then meet with our employees to explain in detail what their benefits provide. NARFA really cares!
Joseph C. Walier, Walier Chevrolet
The NARFA support team is truly wonderful! Working with them is one of the best benefits of working with NARFA. A live person answers the phone – and we always get the answers we need for our employee benefit programs. This helps to free up our HR manager so that he can handle time-critical problems.
Philip R. LaRou Jr., Portsmouth Ford-Lincoln, Inc., Portsmouth KIA and Wiscasset Ford, Inc.