Our family has been in the automotive industry for decades, and for much of that time, now more than 20 years, we have trusted NARFA to provide us with the service and support we need so we can run our business knowing that we are getting the best programs for our employees and our family. [...]
In particular, we are lucky to have great medical plans that the NARFA team negotiates directly with the carrier to give us the best coverage and freedom of choice. This organization truly values member input and we appreciate their efforts year after year to bring us the best programs that we could never find on the open market.
Chad Walier, Walier Chevrolet
As a second generation Dealer at Wareham Ford and a proud member of AICC/NARFA since 2007, I would like to pass on my business relationship experiences between the two companies. Wareham Ford is an owner operated company and operates with the family values of their employees in mind. [...]
Back in 2007 when we were searching for a workers compensation carrier we wanted to find a carrier that would work for both our business needs and act as a benefit to our employees. We found this with the AICC and their proactive and knowledgeable team. The AICC does an excellent job in helping us provide a safe work atmosphere for our employees with on-site safety visits and providing us with the latest safety communications. They help us prevent the accident before it happens.
In the event that we have had to make a claim the dedicated staff at the AICC has made the process seamless. They have helped our employees get the assistance they need and get them back to work safely.
With the AICC being a self-insurance group and us as a member, we have always felt that our opinion has been respected and valued.
If you have a chance to join this group I would highly recommend you take advantage of the opportunity.
Craig Barrett, Wareham Ford
We joined the AICC in 2006. From the very first year we saved over 20% our renewal premium, plus we qualified for a dividend on our premium based upon how well the plan had performed the prior year. We have received over $450,000 in dividend over the past 15 years. [...]
Over the past 15 years we have periodically entertained competitive quotes from other non-captive insurance companies. Time and time again, we confirmed that AICC is one of the best workers compensation policies available. The dedicated nurse case managers and claims adjusters take an unprecedented interest in each of their claims; working to ensure both the injured employee is receiving the best care they need and that when ready, they to get back to work. Their communication with the company is also, quite thorough. They regularly update us on the status of the injured employees’ recovery and collaborating with the employer to identify any light duty jobs the employee could participate.
The AICC also has a dedicated Loss Control Manager, who regularly physically inspects the facilities and review specific opportunities to improve or mitigate potential losses. They work hard to help keep the safety culture in the forefront of all of our employees’ minds, helping to keep our experience modification low, and ultimately saving us premium dollars each year. The Loss Control Manager is also available for questions and help addressing safety related issues outside of the regular audit visits.
The AICC has also taken advantage of its sponsoring organization, NARFA, and providing access for all our employees and their families, to an Employee Assistance Program. Something that has been especially welcomed during the past year of dealing with COVID-19 related issues.
We greatly value our partnership with the AICC and its sponsoring organization NARFA. The premium is quite competitive, and the value-added services are head and shoulders above any other I have seen.
Jim Condon, Wagner Automotive Group
We have been totally pleased with all of our business with NARFA for several years. The NARFA group is the most professional, responsive and knowledgeable organization with whom we have ever had a relationship.
Dave Delaney, Dave Delaney’s Columbia Buick Pontiac
In this age of automation, it’s nice to get your questions answered by a live person. NARFA provides big company benefits with small company service!
Ken Plante, Tri-City Dodge/Subaru
NARFA has been a professional organization ran by great people for many years. Our family business has relied on NARFA for many insurance needs.
Jesse Kaplan, Gem Auto Parts
Over the past couple of years, our business and many others faced more challenges than ever before. The NARFA team stepped up in a big way for us. Their team of experts helped to explain new and rapidly changing labor laws, legislation, and even was able to advise on stimulus programs. We cannot be more grateful to be a part of an association that truly puts the health of its member businesses first.
Andrew P., North Point Outdoors